Leading brands love Haiilo
1. Comms

Reach the right people

Target communication based on role, location, department, language or affected audience groups.
2. Knowledge

Trusted, approved answers

Create a single source of truth for timelines, FAQs, policies, training & approved guidance.
3. Feedback

Build trust & buy-in

Give employees clear ways to find answers & raise concerns throughout the change journey.
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Support every stage of change management

Plan & coordinate change comms

Keep communication teams, stakeholders & program owners aligned around one narrative.

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Includes:

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  • Campaign planning & governance
  • Communication approvals and workflows
  • Content calendars & milestones
  • Program-wide analytics

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Why this matters

Employees experience a consistent change journey, while comms teams reduce duplication & confusion.

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Deliver relevant updates to every audience

Communicate through channels employees already use & personalize content to all your people.

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Includes:

  • Audience targeting & segmentation
  • Auto-translation
  • Mobile & frontline access
  • 130+ integrations  

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Why this matters

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Employees receive personalized updates without adding to communication overload.

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One trusted home for change

Bring updates, timelines, resources & guidance together in one searchable platform.

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Includes:

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  • Enterprise & AI search
  • FAQs & knowledge bases
  • Policies & documentation
  • Training & learning resources
  • Multilingual content

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Why this matters

Employees always know where to go for approved information & repeat questions.

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Listen & respond throughout the journey

Understand how employees are responding & identify areas in need of support.

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Includes:

  • Comments and discussions
  • Polls and surveys
  • Employee listening
  • Sentiment analysis
  • Community conversations

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Why this matters

Gain early visibility into concerns, misunderstandings & adoption barriers before they become problems.

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Measure & reinforce adoption

Track comms effectiveness & identify audiences in need of additional support.

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Includes:

  • Reach, engagement & adoption analytics
  • Audience-level reporting
  • Content performance insights

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Why this matters

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See where communication is working, where adoption is slowing & where work is needed.

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Why organizations choose Haiilo

Haiilo is so easy to use that it's pretty straightforward for digital natives as well as non-digital native users… The platform is an absolute game changer.

J Mori Johnson
Ambassador Engagement Director & Health Equity Liaison

Haiilo insights bring us closer than we’ve ever been to employees because we’re now able to get their thoughts, and as a result of that feedback we can turn that into actionable solutions.

Eduardo Porfiro
Learning & Transformation, L’Oreal

Haiilo has helped us overcome language barriers. With just one click, all content is automatically translated into the respective national languages of our employees.

Michael Ojo
Project Manager
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Meet AVA, your AI assistant for change

Haiilo AI helps teams create, translate, adapt & summarize change while maintaining governance & human oversight.

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  • Find trusted answers across company knowledge & connected systems
  • Summarize long documents, policies & updates into clear, digestible answers
  • Surface relevant knowledge, experts & resources when employees need them
  • Turn scattered information into useful, actionable knowledge

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Change management features built for modern workplaces

Employee hub

Give employees one place to find information, tools, documents, updates & workplace resources.

AI assistant

Ask questions, summarize documents & find answers across company knowledge.

AI search

Search across Haiilo content, SharePoint, Microsoft 365, Teams, OneDrive & connected systems.

Intranet

Create a central knowledge hub for company information, policies, tools, resources & updates.

Document management

Store, organize & manage policies, templates, guides & important workplace documents securely.

Audience targeting

Show employees content based on role, department, location, language, or team.

Knowledge hubs

Build dedicated spaces for onboarding, HR information, IT support, business units & company initiatives.

Employee directory

Help employees find experts, colleagues & knowledge owners across the organization.

Mobile app

Find resources, documents & answers whether employees work remotely, in the field, or on the frontline.

130+ integrations

Connect Haiilo with workplace tools, including Google Workspace, Slack, Workday, ServiceNow & more.

Analytics & insights

Understand what employees search for, what content they access & where knowledge gaps exist.

Multilingual experience

Enable users to get the help they need – raising Help Desk tickets and tracking their status within Haiilo.

Change management FAQs

All your frequently asked questions about knowledge management

What is change management communication software?

Change management communication software helps organizations plan, target, distribute and measure communication throughout organizational change while connecting employees to guidance, dialogue and feedback.

How does Haiilo support organizational change?

Haiilo brings multichannel communication, audience targeting, trusted knowledge, employee listening and analytics into one connected employee experience.

Can change communications be targeted to affected groups?

Yes. Communications can be targeted by role, location, department, team, language or custom audience groups so employees receive relevant information and context.

Can employees find the latest change information in one place?

Yes. Organizations can create dedicated change hubs containing timelines, FAQs, policies, training resources and current updates.

How can we listen to employees during change?

Comments, reactions, surveys, polls and employee listening capabilities help organizations collect feedback and identify areas that require clarification or follow-up.

Can Haiilo measure change adoption?

Haiilo helps measure communication reach, engagement, sentiment and acknowledgements. These insights help teams understand where communication is effective and where additional support is needed.