Find answers across all your systems
Haiilo connects knowledge, communication, AI search, and workplace tools into one experience, helping employees get answers faster without needing to know where information lives.
Help people find answers faster
Search across intranet, Microsoft 365, connected systems, documents, tools & resources from one place.
Reduce search time & duplicate work
Ask questions in natural language & get useful answers without digging through folders, channels, or old files.
Build on the systems you already use
Connect SharePoint, Teams, OneDrive, Outlook, HR systems, Google Workspace, Slack & more.
Your single knowledge management solution
Connect knowledge across your workplace
One experience for information, tools, documents & resources.
What you can do
- Connect SharePoint, Teams, OneDrive, Outlook & more
- Surface content from multiple systems in one place
- Centralize pages, resources & workplace tools
- Give employees one starting point for work
Help employees find answers instantly
Turn searching into a simple conversation.
What you can do
- Search across intranet & connected systems
- Ask questions in natural language
- Summarize information instantly
- Surface trusted answers from multiple sources
Personalize knowledge experiences
Show employees what matters to them.
What you can do
- Target content by audience
- Personalize intranet experiences
- Surface relevant resources automatically
- Reduce information overload
Keep knowledge trusted & up to date
Good answers depend on good information.
What you can do
- Manage document ownership
- Control permissions & access
- Archive outdated information
- Maintain a trusted source of truth
Meet AVA, your AI assistant for knowledge management
AVA helps employees find trusted answers, uncover relevant knowledge, and get more value from your organization's information, without searching across multiple systems.
- Finds trusted answers across company knowledge & connected systems
- Summarizes long documents, policies &updates into clear, digestible answers
- Surfaces relevant knowledge, experts & resources when employees need them
- Helps turn scattered information into useful, actionable knowledge
Why organizations choose Haiilo
Haiilo is so easy to use that it's pretty straightforward for digital natives as well as non-digital native users… The platform is an absolute game changer.
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Haiilo insights bring us closer than we’ve ever been to employees because we’re now able to get their thoughts, and as a result of that feedback we can turn that into actionable solutions.
Haiilo has helped us overcome language barriers. With just one click, all content is automatically translated into the respective national languages of our employees.
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Knowledge management features built for modern workplaces
Employee hub
Give employees one place to find information, tools, documents, updates & workplace resources.
AI assistant
Ask questions, summarize documents & find answers across company knowledge.
AI search
Search across Haiilo content, SharePoint, Microsoft 365, Teams, OneDrive & connected systems.
Intranet
Create a central knowledge hub for company information, policies, tools, resources & updates.
Document management
Store, organize & manage policies, templates, guides & important workplace documents securely.
Audience targeting
Show employees content based on role, department, location, language, or team.
Knowledge hubs
Build dedicated spaces for onboarding, HR information, IT support, business units & company initiatives.
Employee directory
Help employees find experts, colleagues & knowledge owners across the organization.
Mobile app
Find resources, documents & answers whether employees work remotely, in the field, or on the frontline.
130+ integrations
Connect Haiilo with workplace tools, including Google Workspace, Slack, Workday, ServiceNow & more.
Analytics & insights
Understand what employees search for, what content they access & where knowledge gaps exist.
Multilingual experience
Enable users to get the help they need – raising Help Desk tickets and tracking their status within Haiilo.
Works with the tools you already use
130+ integrations, including Sharepoint, OneDrive, Google Workspace, Slack, Okta, DeepL and more, make Haiilo the digital home to connect your entire tech stack.
Find
your
flow
Bring communication, knowledge, and tools into one calm place — and help your people find their flow.
Knowledge management FAQs
All your frequently asked questions about knowledge management
Think of knowledge management as the backbone of your organization’s intelligence. It’s the system that ensures your team has quick, easy access to the right information when they need it most. Without it, you’re left with scattered knowledge, wasted time, and missed opportunities. Effective knowledge management fosters continuous learning, drives innovation, and empowers employees to make informed decisions, all leading to better business outcomes.
Digital knowledge management is like having your organization’s brain in the cloud. It’s the process of capturing, storing, and sharing knowledge across digital platforms so that your team can access the information they need anytime, anywhere. With tools like Haiilo, digital knowledge management becomes seamless, integrating with your existing systems to provide a unified, accessible source of truth that drives productivity and collaboration across your entire organization.
Knowledge Management Software refers to software that enables an organization to store, transfer, access, and share knowledge. Knowledge management tools aim to provide a unified source of information that employees can use to guide their decision-making.
According to HubSpot, “a knowledge management system is any kind of IT system that stores and retrieves knowledge to improve understanding, collaboration, and process alignment. Knowledge management systems can exist within organizations or teams, but they can also be used to center your knowledge base for your users or customers.”
A Knowledge Management System is an overarching term for strategy and processes to manage knowledge, while Knowledge Management Software is the specific tool used to facilitate this management.
Haiilo offers extensive Knowledge Management features including AI-powered search, content wikis, and content management capabilities.
The key benefits of knowledge management include continuous learning, fostering innovation, and improved decision-making, which are crucial for organizations. Here are some other key benefits:
- Fast access to knowledge and information
- Improved efficiency
- Cost savings
- Increased employee engagement
- Better customer experiences.
Here are some of the key knowledge management features to look out for in any knowledge management solution:
- Powerful search capabilities - ideally, your search function should seamlessly search other tools or systems like Sharepoint or Google Workspace.
- Content wikis allow individuals and teams to create dedicated spaces for expertise on particular topics.
- Employee directory: Employees need to be able to recognize the ownership or expertise of individuals and get in touch with the right person.
- Content management – maintaining an up-to-date knowledge base requires automatic functionality to archive or delete out-of-date content.
Using these capabilities will allow you to enhance company performance by decreasing time wasted searching for information – and improving employee productivity and efficiency.
Here are some tips to implement knowledge management and foster a knowledge-sharing culture in your organization:
- Creating a central knowledge-sharing hub
- Improving overall internal communications
- Motivating employees to participate, and
- Asking employees for feedback
Read our full guide to building a knowledge-sharing culture.
Some of the common challenges you may encounter include:
- User adoption
- Integrating with other workplace apps and tools
- Keeping content up-to-date
It’s important to choose a knowledge management solution that is easy to use, integrates with workplace apps out of the box, and includes features to help stay on top of content relevance.
Here are 3 knowledge management best practices you can follow to help you get the most from your platform:
- Create a knowledge management strategy and implementation plan, keeping it employee-centric.
- Leverage a social intranet, as well as online forums to ensure all employees can access information, share, and collaborate.
- Provide employees with training, guidance, and documentation to enable them to fully leverage your platform.