Set employees up for success with the right information at the right time
Find trusted answers, get help, and share expertise – all in one AI-powered digital home for knowledge management.
Employees waste 2 hours every day searching for information
Haiilo’s centralized digital knowledge management hub means less time wasted searching for information and more time spent on productive tasks.
Get fast, accurate answers with AI-powered search
Boost productivity and efficiency
Ensure information is up-to-date
Facilitate knowledge sharing and collaboration
Why organizations choose Haiilo
Haiilo is so easy to use that it's pretty straightforward for digital natives as well as non-digital native users… The platform is an absolute game changer.
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Haiilo insights bring us closer than we’ve ever been to employees because we’re now able to get their thoughts, and as a result of that feedback we can turn that into actionable solutions.
Haiilo has helped us overcome language barriers. With just one click, all content is automatically translated into the respective national languages of our employees.
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Everything you need to capture, manage, and share valuable company knowledge
AI-powered search
Ensure that employees can find the answers they need, with Haiilo’s robust AI-powered search.
Employee directory
Enable employees to tag skills, expertise, and interests so colleagues can easily locate them.
Content wikis
Provide the tools for employees to document and share their insights and experiences.
Content lifecycle management
Keep things relevant by automatically flagging content for archive or review.
Departmental knowledge hubs
Build informational hubs per team or department to capture specialist knowledge in one place.
Launchpad
Instantly surface your employee's most important apps and links to get them there faster.
Mobile app
Reach frontline workers wherever they are with a branded mobile-first experience.
Auto-language translation
Unite your diverse workforce with automatic translation to 28 different languages.
Microsoft 365 integration
Eliminate unnecessary context switching by enabling the robust capabilities of M365 within Haiilo.
Google Workspace integration
Integrate Google Workspace with Haiilo to streamline employee communication and collaboration.
HR integration
Streamline everyday tasks for employees, like viewing remaining vacation days or requesting time off.
Ticketing integration
Enable users to get the help they need – raising Help Desk tickets and tracking their status within Haiilo.
Works with the tools you already use
130+ integrations, including Sharepoint, OneDrive, Google Workspace, Slack, Okta, DeepL and more, make Haiilo the digital home to connect your entire tech stack.
Haiilo impact
Flow
starts
here
Bring communication, knowledge, and tools into one calm place — and help your people find their flow.
Knowledge management FAQs
All your frequently asked questions about knowledge management
Think of knowledge management as the backbone of your organization’s intelligence. It’s the system that ensures your team has quick, easy access to the right information when they need it most. Without it, you’re left with scattered knowledge, wasted time, and missed opportunities. Effective knowledge management fosters continuous learning, drives innovation, and empowers employees to make informed decisions, all leading to better business outcomes.
Digital knowledge management is like having your organization’s brain in the cloud. It’s the process of capturing, storing, and sharing knowledge across digital platforms so that your team can access the information they need anytime, anywhere. With tools like Haiilo, digital knowledge management becomes seamless, integrating with your existing systems to provide a unified, accessible source of truth that drives productivity and collaboration across your entire organization.
Knowledge Management Software refers to software that enables an organization to store, transfer, access, and share knowledge. Knowledge management tools aim to provide a unified source of information that employees can use to guide their decision-making.
According to HubSpot, “a knowledge management system is any kind of IT system that stores and retrieves knowledge to improve understanding, collaboration, and process alignment. Knowledge management systems can exist within organizations or teams, but they can also be used to center your knowledge base for your users or customers.”
A Knowledge Management System is an overarching term for strategy and processes to manage knowledge, while Knowledge Management Software is the specific tool used to facilitate this management.
Haiilo offers extensive Knowledge Management features including AI-powered search, content wikis, and content management capabilities.
The key benefits of knowledge management include continuous learning, fostering innovation, and improved decision-making, which are crucial for organizations. Here are some other key benefits:
- Fast access to knowledge and information
- Improved efficiency
- Cost savings
- Increased employee engagement
- Better customer experiences.
Here are some of the key knowledge management features to look out for in any knowledge management solution:
- Powerful search capabilities - ideally, your search function should seamlessly search other tools or systems like Sharepoint or Google Workspace.
- Content wikis allow individuals and teams to create dedicated spaces for expertise on particular topics.
- Employee directory: Employees need to be able to recognize the ownership or expertise of individuals and get in touch with the right person.
- Content management – maintaining an up-to-date knowledge base requires automatic functionality to archive or delete out-of-date content.
Using these capabilities will allow you to enhance company performance by decreasing time wasted searching for information – and improving employee productivity and efficiency.
Here are some tips to implement knowledge management and foster a knowledge-sharing culture in your organization:
- Creating a central knowledge-sharing hub
- Improving overall internal communications
- Motivating employees to participate, and
- Asking employees for feedback
Read our full guide to building a knowledge-sharing culture.
Some of the common challenges you may encounter include:
- User adoption
- Integrating with other workplace apps and tools
- Keeping content up-to-date
It’s important to choose a knowledge management solution that is easy to use, integrates with workplace apps out of the box, and includes features to help stay on top of content relevance.
Here are 3 knowledge management best practices you can follow to help you get the most from your platform:
- Create a knowledge management strategy and implementation plan, keeping it employee-centric.
- Leverage a social intranet, as well as online forums to ensure all employees can access information, share, and collaborate.
- Provide employees with training, guidance, and documentation to enable them to fully leverage your platform.