Security

Your security is our #1 priority

More than 3 million employees worldwide rely on the Haiilo platform every day to communicate securely within their organization.

Leading brands love Haiilo

ISO 27001 & SOC 2 Type II Certified

We are committed to compliance with industry standards, with a rigorous and structured approach to risk management, and integrated security practices.

Enhanced data
sovereignty

Haiilo customers can choose to host their data in either EU or US locations based on their unique requirements, enhancing data sovereignty and regulatory compliance.

99.99% uptime

Haiilo’s architecture and deployment methods guarantee scalability, automation, and resilience – supported by continuous monitoring and employee training.

Enterprise security for your business

SOC 2 Type II Compliant

Haiilo has successfully achieved SOC 2 Type II compliance, in accordance with the standards set by the American Institute of Certified Public Accountants (AICPA) for SOC for Service Organizations. This is a significant milestone that demonstrates our ongoing commitment to security and data protection, alongside our existing ISO 27001 certification.

EU-GDPR Compliant

Customer privacy and data security are our top priorities. Under our Data Protection Officer, we ensure compliance with regulations. The GDPR protects personal data, allowing you, as the data controller, to decide its use. Haiilo acts as your data processor.


To minimize GDPR risks, Haiilo has implemented extensive measures and provides a "contract for the processing of personal data" (ADV contract) for legal certainty.

Hosting options

Haiilo understands the importance of hosting locations for our clients, which is why we provide an option between EU and US hosting. Our EU hosting, situated in Germany, adheres to industry-leading standards and guarantees data sovereignty. Likewise, our US hosting meets the same rigorous standards, ensuring consistently high levels of security.

Bulletproof security

In conjunction with industry-leading hosting and compliance measures, we apply an array of best practices, including redundant backups, guaranteed uptime, implementation of CIS controls, regular penetration testing, comprehensive privileged access management, multifactor authentication, and encryption both in transit and at rest—ensuring that your data remains secure at every stage.

Learn more on our dedicated Trust Center

Haiilo keeps your data safe and your analytics GDPR + ISO 27001 compliant – because privacy and security should never be a question.