Working Student (m/f/d) Internal IT

Have you ever been part of the supportive heartbeat of a company and working on a product that actually changes the work life of people around the globe? Well, now is the time to do it! With Haiilo we are actually ready to make the change and push the work life of employees around the globe to the next level. We help our customers reach and engage their entire workforce.

In order to provide our employees with the best possible support and grow our highly motivated and driven Haiilo team, we are looking for a passionate Working Student Internal IT to join our high-performing Workplace Operations Team.

As a Working Student Internal IT you enjoy taking charge of IT-Support and a variety of operational tasks to make sure everybody in our organisation has everything they need to do an outstanding job. You will join a small team that strives to make a big impact in our organisation. If you want to leave your visible footprint, apply now and let’s write the next chapter of the Haiilo story – #together.

  • Workplace Operations
  • Hamburg

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Who you are:

  • Master of your craft: Usually our main focus lies on the talent and work experience of our applicants. In your case, you have to be enrolled at a University (preferably one of applied science) with an interest in IT-support and the desire to help our employees
  • Challenge accepted: You have a huge interest in the IT-environment and are able to adjust quickly, as you will be confronted with a challenging variation of different topics every week -#agile
  • Ready to help: Being approachable, reliable and friendly are very important characteristics of your job, as everyone should feel comfortable, when asking you for help
  • Teamwork makes the dream work: You like working collaboratively and effectively across international teams. #together is not just a hashtag for us – it is our mindset and we live by it every day 
  • ¿hablas español?: Good news is: you don’t need to. But you need to be fluent in English AND German as we work with different external partners in Hamburg
  • Tech-savvy: You should be confident in using standard office tools such as MS Office or Google Workspace, be familiar with a MacBook and ideally have first experience with project management tools such as Jira or Trello

What you’ll do:

  • Internal IT Support: You will support us in managing our hardware assets & software suite across our 5 company locations and supporting colleagues with both hardware and software issues e.g. handling repair requests, sorting out user access
  • “Need a helping hand?”: Support at different on site events and help whenever it’s needed by our colleagues
  • Office-Documentation: Writing user guides to support company users with tools as well as updating current documentation
  • Becoming a Office-Routinier: You will monitor the meeting room status, fix minor issues (reconnect/replace broken items), check hardware availability and support our office management 
  • Automation is key: Keeping an eye on automation as we try to automate whatever we can, so that we can focus on the more enjoyable tasks 🙂 
  • Room to develop: You can dive into a variety of different topics and develop into any direction you desire, whether it’s agile project management, becoming an IT (security) expert or more. In this case we will support you to do so 😉

Where you’ll be:

  • Where in the world? For this role, it will be in Hamburg


Our rewards reflect the focus we put on the wellbeing of our Haiilos, the diversity of the teams and the fact that we are all here to grow together. The overall goal: feel at home at work!

What (y)our team says

Yep, these people are looking for a new team member. Find out what they think is especially awesome about working at Haiilo.

  • Health and wellbeing are very important to me. I like that at Haiilo, mental wellbeing is openly discussed and supported through incentives like self-care-days, free Headspace subscription, and access.

  • Together with some colleagues and our People & Culture team, I initiated a diversity squad to make sure that everyone really feels at home at Haiilo. It’s great to see how colleagues and C-level are willing to invest more and more in this topic.

  • As we come out of the most anti social era of our lives, having such a great team around you has never been more important. It’s so easy to feel like your voice is being muted on zoom or your raised hand is not being acknowledged. But this team makes it so easy to feel valued.

Life at Haiilo

Wondering why we are looking for what we are looking for? Get up close with our company culture, find out what you can expect when working with us and dig up some additional info in our FAQs section. Come on! Do a quick deep-dive into Haiilo’s DNA!

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