Employee experience, while similar to employee engagement, is not the same. Employee experience refers to your employees’ general perception and attitudes towards their work and employer/organization.

Employee experience can encompass many aspects of an employee’s journey within your organization. It’s what they think about these aspects that form their overall employee experience, from onboarding and daily interactions to responsibilities and company culture.

A positive employee experience can lead to increased job satisfaction, engagement, and retention, but if an individual has a more negative employee experience, they’re more likely to quit.

Learn more in our Ultimate Employee Experience Guide.

Designing an employee experience strategy will generally involve the following:

• Integrating employee experience and your company culture
• Examining your current employee experience to find improvements
• Defining your objectives based on the insights you gather
• Understanding who your employees are and what they need
• Developing employee journey maps to spot issues/improvements
• Choosing the most important milestones and focusing on them
• Personalizing the employee experience with employee experience software

See our previous guide on How to Create an Employee Experience Strategy to learn more.

An employee experience platform is a digital tool or software that helps you to manage and improve the employee experience.

An employee experience platform, like Haiilo, typically includes a range of tools, such as employee engagement surveys, performance management, goal setting, content management, communications, and HR analytics.

An employee experience platform is perfect for helping you to track employee engagement, identify areas for improvement, and develop targeted initiatives to enhance your employee experiences.

Learn more about Haiilo and how our employee experience platform can help you to build better employee experiences through engagement surveys.

Measuring employee experiences involves gathering and analyzing data on various aspects of the employee experience, including engagement, satisfaction, and perception of your organization.

You can measure employee experiences by conducting regular employee engagement surveys to gather feedback on areas such as job satisfaction and opportunities for growth, tracking metrics such as turnover rate and absenteeism, and conducting one-on-one interviews.

And if you didn’t know by now – Haiilo helps you do all of that and more! Want to learn more? Check out our blog on 3 of the Best Ways to Measure Employee Experiences.

Your internal communications strategy and employee experience are deeply intertwined, as the way you communicate with employees can really impact their experience. For example, clear and transparent internal communications can help build trust among employees, leading to increased engagement and job satisfaction.

Effective internal communications can also help employees understand your mission and vision, which can help align their personal goals with your company’s overall objectives. However, when internal communication isn’t working well, your employees might feel left out, uninformed, or even disengaged.

Overall, internal communications play a vital role in fostering a positive employee experience by building trust, alignment, engagement, and sense of belonging among your employees.