In 3 Steps to your success with Haiilo
In addition to your Haiilo onboarding, you can find your Haiilo guide here to help you get started with Haiilo.
Step 1: You just started with Haiilo
These teams will support you
Account Manager & Customer Success Manager
As soon as you sign the contract, we start providing comprehensive support to ensure you get the best possible service. As a Haiilo customer, you will benefit from a dedicated Account Manager and Customer Success Team who will be with you right from the start to ensure your intranet is a success.
Your Account Manager is your first point of contact for all strategic issues. They will ensure that your objectives are not only met, but ideally exceeded. Your Account Manager is your personal link to Haiilo and is always on hand to help you with contractual matters.
In addition, a Customer Success Manager will support you with proven best practices, personalised recommendations and valuable tips.
Together, these two teams work hand in hand to ensure that you receive not only the best possible service, but also the solutions that help you achieve your personal goals.
The customer support team
Haiilo also has a dedicated customer support team. This team will help you with any product queries via our ticket system and is happy to receive your enquiries.
Here are the 3 most important links for you right now
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Step 2: You are in the middle of the onboarding process
Be inspired by our best practices
Our best practice recommendations for you
Use our knowledge base to find more in-depth best practices & use cases.
Exchange ideas directly with other customers in the Best Practice Community.
Become part of a vibrant global community of IC professionals working towards a common goal: reaching and engaging your people.
Step 3: Finally you are live
Congratulations, you have created a new digital home for your employees!
We look forward to accompanying you on your journey!
Your Haiilo Launchpad
- Haiilo Status Page
- API Documentation
- Haiilo Client Community
- Haiilo Knowlegde Base
- Haiilo Product Update
- Haiilo Blog
Check the current status of our Haiilo Cloud and sign up for E-Mail notifications.
Make specific changes to your Haiilo using our API interface.
Become part of our dedicated Client Community and learn best practices, test new features, explore our roadmap and network with other Haiilo customers.
Find answers to your questions or contact our support team.
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The Haiilo blog brings you news and insights focused on employee engagement, internal communications and digital collaboration.